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Terms and Conditions

Last updated: January 22, 2025

1. Acceptance of Terms

By accessing and using TourGeek ("the Service"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Service.

2. Description of Service

TourGeek provides audio tour guides for landmarks, cities, and tourist attractions worldwide. Our Service includes both free and premium content, accessible through our web platform and mobile applications.

3. User Accounts

To access certain features, you may need to create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Providing accurate and complete information
  • Updating your information to keep it current

4. Premium Services

Premium subscriptions provide access to exclusive content and features:

  • Unlimited access to all audio tours
  • Offline download capabilities
  • Ad-free experience
  • Priority customer support

Subscription fees are billed in advance and are non-refundable except as required by law.

5. Content Usage

All content provided through TourGeek is protected by copyright and other intellectual property laws. You may:

  • Stream or download content for personal, non-commercial use
  • Share links to our content with others

You may not:

  • Redistribute, sell, or commercially exploit our content
  • Remove copyright notices or watermarks
  • Use content for creating derivative works without permission

6. User Content

When you submit reviews, photos, or other content to TourGeek, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and distribute such content.

7. Privacy

Your use of our Service is also governed by our Privacy Policy. Please review it to understand our practices.

8. Disclaimer of Warranties

TourGeek is provided "as is" without warranties of any kind. We do not guarantee:

  • Uninterrupted or error-free service
  • Accuracy or completeness of content
  • Safety of locations mentioned in tours

9. Limitation of Liability

TourGeek shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

10. Termination

We reserve the right to terminate or suspend your account at any time for violation of these terms or for any other reason at our sole discretion.

11. Changes to Terms

We may update these terms from time to time. Continued use of the Service after changes constitutes acceptance of the new terms.

12. Governing Law

These terms are governed by the laws of the jurisdiction in which TourGeek operates, without regard to conflict of law principles.

13. Contact Information

For questions about these Terms and Conditions, please contact us at:

  • Email: legal@tourgeek.com
  • Address: TourGeek Legal Department, 548 Market Street, Suite 600, San Francisco, CA 94104, United States